- Regular price
- Sale price
Local Delivery NE1- NE12 (£4.95)
All products including flowers available for local delivery within postcodes NE1 - NE12.
Local delivery unavailable Tuesday and Sunday (We are delivering Sunday 19th March for Mothers Day).
Available every day.
Nationwide Delivery £6.99
Tuesday - Friday. 24 hours notice required.
Nationwide Delivery Non-Perishable Goods £4.95
Orders will be dispatched next working day after purchase.
We cannot guarantee a specific delivery date but all deliveries will come with a tracking reference.
Say hello to your Secret Garden! This beautiful bouquet of pastel coloured flowers is the perfect way to show someone you are thinking of them (or give yourself a little treat!). A fresh bouquet made with a selection of seasonal flowers and foliage.
We are trying to cut down on cellophane use as it is non-recyclable and ends up in landfill. We ask that you opt out of choosing an aqua pack if you don't require your flowers to be wrapped sitting in this bubble of water. Your bouquet will still be beautifully wrapped with our signature white paper and tissue paper, just without the cellophane around the base.
Please note that these images are an example of what we will create for you and we are led by the seasons as to what is available. Rest assured though that the style and colours will remain the same.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Our floristry workshop cancellation policy is as follows:
+ 7 daysbefore the workshop date. Full refund or transfer onto a new workshop date2 - 6 days before the workshop date. 50% refund or 50% value of workshop transferred onto new workshop date.- 2days before the workshop date. No refund or transfer available.
If you have booked a private workshop the full balance is due 7 days before the workshop takes place. If any guests cancel after this point no refund for cancelled places is available.
If you have any questions before you buy please give us a call or send us an email and we will be in touch as soon as possible. If a product is sold out online we can inform you when we expect the product to be back in stock.