We offer a local delivery service and the option to collect from the shop for fresh flowers and gifts as follows:
Monday - Local Delivery & Collection
Tuesday - SHOP CLOSED NO DELIVERY OR COLLECTION
Wednesday - Local Delivery & Collection
Thursday - Local Delivery & Collection
Friday - Local Delivery & Collection
Saturday - Local Delivery & Collection
Sunday - Collection only
Local Delivery Area
We are able to deliver to the following postcodes:
NE1, NE2, NE3, NE4, NE5, NE6, NE7, NE8, NE9, NE11, NE12
If you require delivery outside of this area please get in touch and we can check availability and provide a quote.
We are unable to provide delivery time slots in the first instance but they are guaranteed before 5pm. If you do have a specific request please contact the team as early as possible and we will try and cater to your needs.
Orders placed after 12pm for same day delivery can not be guaranteed but we will always endeavour to meet your needs where possible.
We are unable to offer Nationwide delivery on fresh flowers or plants but all other gift items on our website can be delivered nationwide and we use a range of couriers. We can not guarantee a specific delivery day but all deliveries will come with a tracking reference.
Delivery drivers will always endeavour to deliver directly to the recipient. In certain circumstances where this is not possible (e.g. commercial offices who only allow delivery to main reception or post rooms) we do not accept liability for flowers once delivery has been signed for.
We do not accept liability for incorrect delivery due to an incorrect or incomplete address being provided on the order.
We reserve the right to substitute flowers if we do not have the correct flowers in stock. These will be the same value or above and will be selected at our discretion.
We guarantee our flowers for 5 days from the day of delivery. If flowers are found to be damaged or you are unhappy with their condition you must contact us via email or telephone within 24 hours of them being received. We will always ask for photographic evidence to support your complaint before a replacement or a refund can be granted