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Joy Christmas Card

Regular price
£3.50
Sale price
£3.50

    Shipping information

    Local Delivery

    We offer a local delivery service and the option to collect from the shop for fresh flowers and gifts as follows:

    Monday - Local Delivery & Collection

    Tuesday - SHOP CLOSED - NO DELIVERY OR COLLECTION

    Wednesday - Local Delivery & Collection

    Thursday - Local Delivery & Collection

    Friday - Local Delivery & Collection

    Saturday - Local Delivery & Collection

    Sunday - Collection only

    Local Delivery Area

    We are able to deliver to the following postcodes: 

    NE1, NE2, NE3, NE4, NE5, NE6, NE7, NE8, NE9, NE11, NE12

    If you require delivery outside of this area please get in touch and we can check availability and provide a quote.

    Delivery Timings

    We are unable to provide delivery time slots in the first instance but they are guaranteed before 5pm. If you do have a specific request please contact the team as early as possible and we will try and cater to your needs.

    Orders placed after 12pm for same day delivery can not be guaranteed but we will always endeavour to meet your needs where possible.

    Nationwide Delivery

    We are unable to offer Nationwide delivery on fresh flowers or plants but all other gift items on our website can be delivered nationwide and we use a range of couriers. We can not guarantee a specific delivery day but all deliveries will come with a tracking reference. 

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    Product Details

    Joy Christmas card by Brie Harrison. 100% recycled, envelope included.

    Refund Policy

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

    To start a return, you can contact us at orders@theflowerfolk.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

    You can always contact us for any return question at orders@theflowerfolk.com.

    Damages and issues 
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    Exceptions / non-returnable items 
    Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

    Unfortunately, we cannot accept returns on sale items or gift cards.

    Exchanges 
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    Refunds 
    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

    Workshops

    Our floristry workshop cancellation policy is as follows:

    + 7 daysbefore the workshop date. Full refund or transfer onto a new workshop date2 - 6 days before the workshop date. 50% refund or 50% value of workshop transferred onto new workshop date.- 2days before the workshop date. No refund or transfer available.

    If you have booked a private workshop the full balance is due 7 days before the workshop takes place. If any guests cancel after this point no refund for cancelled places is available.

     

    Any Questions?

    If you have any questions before you buy please give us a call or send us an email and we will be in touch as soon as possible. If a product is sold out online we can inform you when we expect the product to be back in stock.